Last updated: 21 October 2026
Who we are
My Herb House is a botanical brand preparing to launch an online shop. At the moment the website is informational and products are not yet available to buy. The website address is https://myherbhouse.com. For any privacy question you can contact us at info@myherbhouse.com.
What data we collect
- Messages you send us. If you email us, we receive your email address, your name if you include it, and whatever you write. We use this only to reply and keep a record of the conversation.
- Technical data. Like most websites, our hosting provider automatically records basic technical information when pages are requested (such as IP address, browser type, the page requested and the time). This is used to keep the site secure and working.
- Cookies. We do not use advertising or analytics cookies. WordPress may set strictly necessary cookies, for example if you log in or leave a comment. If we add analytics or marketing tools, we will update this policy and ask for your consent where required.
When our eshop launches
Once the online shop opens, we will need to process the details required to take and deliver orders (such as name, delivery address, email, phone number and order history). Payments will be handled by a payment provider; we will not store full card details ourselves. This policy will be updated with the specific providers and details before the shop goes live.
How we use your data and on what basis
We use personal data only to reply to you, to run and protect the website, and to meet legal obligations. Depending on the situation, the legal basis is your request or a contract with you, our legitimate interest in running a secure website, your consent where we ask for it, or a legal obligation.
Who we share it with
We do not sell your personal data. We share it only with service providers that help us run the website and email (for example our hosting provider), and only as needed for them to provide that service, or where the law requires it.
How long we keep it
We keep personal data only for as long as needed for the purpose it was collected for, and then delete it, unless we are legally required to keep it longer.
Your rights
Under the EU General Data Protection Regulation (GDPR) you can ask to access, correct or delete your personal data, to restrict or object to its use, and to receive a copy of it. Where we rely on consent, you can withdraw it at any time. To use any of these rights, email info@myherbhouse.com. You also have the right to complain to a data protection authority. In Greece this is the Hellenic Data Protection Authority (www.dpa.gr).
Changes to this policy
We may update this policy as the website and our services change. The date at the top shows when it was last updated.
Contact
My Herb House. Email: info@myherbhouse.com